FAQ (Frequently Asked Questions)


Fair Trade Questions | Wholesale Questions


1. What is Fair Trade?

A: Fair Trade is an alternative approach to conventional international trade. It guarantees that worker cooperatives / producers will receive fair and just prices for their products and in addition a Fair Trade Premium which directly benefits the workers who produced the products. Fair Trade certification is awarded by The Fair Trade Labelling Organization (FLO), based in Bonn, Germany. Anyone awarded Fair Trade certification can use the independent Fair Trade Mark on their goods. Fair Trade Standards per product are developed by country initiatives such as TransfairUSA, with the stakeholders, in collaboration with FLO. Counter Sourcing is assisting this effort for Fair Trade Apparel production standards.

2. What is “fair”?

A: There are a number of different ways to interpret what is fair. However, it stands to reason that the people who grow the coffee or tea you drink, grow the cotton that goes into your clothing or cut and sew the clothes you put on in the morning should not be condemned to live in poverty for their efforts. The Fair Trade Model is not limited solely to beverages or agricultural commodities. It can and is used for food, clothing and crafts. Counter Sourcing not only provides fairly traded products, we also offer a fair price to you the consumer. By cutting out many of the middlemen, Counter Sourcing pays the producers and workers more and gives you a better value.

3. What is the history of Fair Trade?

A: Fair Trade started with individual companies called ATOs (Alternative Trade Organizations) who made a commitment to work directly with indigenous peoples and to market their products directly to end consumers. By cutting out middlemen, ATOs have been able to pay producers substantially more while offering a competitive product.

Later, organizations like IFAT (International Federation of Alternative Trade) were formed to communicate ideas about Fair Trade. And with the introduction of Fair Trade certification organizations like TransFair USA, products from around the world started to be certified as fairly traded. In an endeavor to place a world standard on what is fair, these labeling organizations came together and formed FLO (Fairtrade Labelling Organizations).

4. How does Fair Trade benefit workers?

A: Fair Trade provides the means for producers or small farmers to make enough money to support themselves while using the premiums to improve their standard of living.

5. How can you help support Fair Trade in the United States?

A: The easiest way to support Fair Trade is to purchase fairly traded products. Your actions as a consumer support or discourage actions by businesses. By making the choice to buy fairly traded products you help provide health care, education and a better lifestyle for farmers, workers, and artisans around the world. Look for products produced by Counter Sourcing or other Fair Trade vendors and join millions of other socially conscious consumers across the United States in becoming a "fair trader."

6. When will the Fair Trade production standards be established for apparel manufacturing?

A: There are no Fair Trade apparel production standards yet established. Counter Sourcing’s pioneering work in Bangladesh is assisting TransfairUSA and relevant stakeholders to facilitate establishment of Fair Trade apparel production standards with FLO. We are hopeful that the apparel production standards will be established by FLO and the Fair Trade Mark for apparel production will be a reality by 2007 - or sooner!

7. What are Fair Trade’s general principles and how does Counter Sourcing’s Fair Trade Apparel work relate?

A: Fair Trade involves the following general principles, to which Counter Sourcing adheres:

  1. Producers receive a fair price, with a Living Wage for all workers as the end goal
  2. Forced labor and exploitative child labor are not allowed
  3. Buyers and producers trade under direct long-term relationships
  4. Producers have access to financial and technical assistance
  5. Sustainable production techniques are encouraged
  6. Working conditions are healthy and safe
  7. Equal employment opportunities are provided for all
  8. All aspects of trade and production are open to public accountability

8. What is the Fair Trade Research Group at Colorado State doing about Fair Trade?

A: The Fair Trade Research Group (FTRG) at Colorado State is supporting Fair Trade research. In the preface to their March 2003 Report the FTRG states:

Fair Trade has emerged as a potentially important movement for social change in Europe, North America, and regions of the developing world. Fair Trade challenges historically unequal international market relations, seeking to transform North-South trade into an avenue for producer empowerment and poverty alleviation. Markets for Fair Trade coffee and other items link ethically minded Northern consumers with democratically organized groups of poor Southern producers. The goal of this alliance is to provide disadvantaged producers a chance to “increase their control over their own future, have a fair and just return for their work, continuity of income and decent working and living conditions through sustainable development” (Fairtrade Foundation, 2002).

Both celebratory and less sanguine accounts of Fair Trade abound in popular and scholarly literature. Yet the questions underpinning the assessments of Fair Trade are often more complex, and the answers more ambiguous, than many of these accounts recognize. Most observers agree that Fair Trade cannot solve all the problems of poverty in the South. At the same time, many acknowledge Fair Trade has had a significant impact on the well-being of those producers who joined in on the emerging alternative trade movement. But difficult questions remain:

• What are the real benefits of the Fair Trade movement?

• Can the benefits of Fair Trade be sustained over time?

• Can Fair Trade grow to encompass a greater number of farmers and communities throughout the developing world?

• Can Fair Trade be expanded to encompass not only poor farmers, but also other sectors connecting Southern producers and Northern consumers?

Answering these questions is an ambitious and long-term venture. Yet there is an urgency to this venture as well. The answers to these questions are crucial not only to the future of millions of impoverished rural producers in the South; they also represent an opportunity for understanding the future prospects for sustainable and equitable development on a global scale.

9. What does United Students Against Sweatshops (USAS) advocate for university logo apparel sourcing?

A: The following excerpt from the USAS fall 2005 campaign materials explaining the USAS Designated Supplier Program:

Overview

University logo apparel goods will be sourced from a set of designated supplier factories that have been determined by universities to have affirmatively demonstrated full and consistent respect for the rights of their employees. In addition to respect for the standards currently embodied in university codes of conduct, these factories will also be required to meet two additional standards: demonstrable respect for rights of association – as evidenced by the presence of a legitimate, representative union or other representative employee body – and the payment of a livable wage. University licensees will pay these factories prices for their products sufficient to allow factories to achieve these standards, prices which will represent modest increases over industry norms, and will be expected to maintain the kind of long-term relationships with these factories necessary to allow for a reasonable degree of financial stability and job security. These factories will produce primarily or exclusively for the university logo goods market.

Sourcing Requirement and Workplace Standards

The purpose of this proposal is to ensure to an extent not possible through current codes of conduct and code of conduct enforcement strategies that university logo apparel products are not made under sweatshop conditions. Upon implementation of the Designated Suppliers Program, licensees will be required to source most of their university apparel logo goods from factories that have been designated by the Worker Rights Consortium (WRC). In order to qualify as a designated university supplier, a factory will be required to meet the following criteria:

  1. The factory must demonstrate full compliance with internationally recognized labor standards, as embodied in university codes of conduct
  2. The factory’s employees must be represented by a legitimate, representative labor union or other representative employee body
  3. The factory must demonstrate that its employees are paid a living wage, once it is receiving prices for its products sufficient to make this feasible
  4. The factory must produce primarily or exclusively for the university logo goods market, or for other buyers committed to equivalent standards (including payment of a living wage)




1. What are your minimums?
A: There are 25 pieces per style minimums for garment & printing package customers and there typically are 1,000 pieces per style minimums when we make For Private Label & Brands.

2. What type of payment and credit cards do you accept?
A: We accept wire transfers and VISA and MASTERCARD.

3. If I place my order today, when will it ship?
A: All orders for standard UPS Ground delivery are typically shipped within 2 week of confirmation, which means we have approved of the digital artwork and payment of the order is either paid in full or 50% down. Please email Joe Falcone (Joe.Falcone@CounterSourcing.com) to request a template for ordering.

4. Can I buy and print or embroider on the Counter Sourcing blanks?
A: Yes. Contact us for more details on arranging a simple written agreement for you to design and print or embroider on our blanks.

5. Do I need permission to use your shirts, sweatshirts or caps for printing a design on it to sell?
A: No, after we establish a simple written agreement, permission isn't required. We plan to cater to the Fair Trade conscious imprintable industry and designers such as you.

6. What are your fabrics made of?
A: All our fabrics are made from combed cotton.

7. What is your return policy?
A: All claims need to be made within seven days from the receipt of goods. A return authorization is required before returning any goods. Failure to obtain a return authorization will delay credit to your account. No returns on samples.

8. Does your company provide printing or embroidery services?
A: Yes. If you want to use your own finishing provider, we can drop ship to your printer or embroiderer.

9. Are your white T-shirts PFD?
A: No, our shirts are not "prepared for dyeing." Although our white T-shirts are made of 100% cotton and sewn with cotton thread and can be dyed, due to irregularities that occur after dyeing, we assume no responsibility for goods that have been dyed.

10. Washing Instructions?
A: Refer to the instructions on the garment tag. If you chose to garment dye we recommend that you use a reputable dye house and garments be stripped and scoured prior to dyeing.

11. Can I visit Counter Sourcing’s office and showroom in New York City and/or the Counter Sourcing factories and development projects in Bangladesh?
A: Yes, with an appointment you may visit our office and showroom in Brooklyn or the factories where we manufacture in Bangladesh. Please let us know in advance, if possible, so we may best serve you.

12. I am a Retailer. Where can I get a faxable Retail Partner Account Application, Credit Application or Order Form?
A: To request any faxable forms - Retail Partner Account Application, Credit Application and/or Order Form - please email us today (usa@CounterSourcing.com).

13. Can you do custom colors and sizes and also stock for us as part of your For Private Label & Brands or as part of your In-Stock Basics program?
A: Yes! Please contact usa@CounterSourcing.com with the details of your order for information on minimums, sizes, labeling and pricing.

14. Where and how are Counter Sourcing's products made?
A: These are not just well-made garments produced in Bangladesh and finished in either Bangladesh or in the U.S.A., these are Fair Trade Apparel made according to pioneering standards of both quality and business ethics. We not only disclose our factory locations, we commit to invest 17% of our sales for improvement of the factory workers lives to eradicate their poverty and hunger, improve their health, education, gender equality, worker empowerment and environmental sustainability outcomes. Click here to learn more about our commitment.

15. What does "Fair Trade Apparel" mean to Counter Sourcing?
A: Click here for our Mission and to learn more about our commitment to investments, transparency, and accountability.

16. I would like to open a wholesale account with your company. Please let me know what is involved.
A. You will need to be an apparel related business with a Federal Tax ID number (or Social Security Number) and State Resale License/Seller's Permit (not required in all States). Canadian customers must provide a GST number.

17. How can I place an order?
A. Email Joe.Falcone@countersourcing.com your digital artwork as a vector-based Adobe Illustrator file. We’ll contact you to begin the process!




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